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DST FAN Mail Activation

How to Activate DST Fanmail

Chelsea Flood avatar
Written by Chelsea Flood
Updated over a year ago

How to Activate DST

*Note* Once this process has been completed, please send your FAN Mail credentials to support@bridgeft.com so we can set up a daily download of the data files.

Head to DST FANmail:

Select Enroll in FAN Mail. Agree to the Terms and Conditions.

Navigate through the 10 Enrollment Steps to create your account.

For help on steps 1 and 2, please reach out to the DST team via their support line at 800-435-4112.

  • Step 1: Most common will be Representative

  • Step 2: Select your broker/dealer

  • Step 3: When filling in Registration Information: Under Customer Management Software Vendor, select Proprietary

  • Step 4: Select and fill in your password reset questions. Be sure to screenshot and save these answers

  • Step 5: Sign into DST Vision to pull your fund information and Add to List

  • Step 6: Add any Variable Annuities here. If you do not have any to add, select Next Step

  • Step 7: Add any Variable Universal Life companies here. If you do not have any to add, select Next Step

  • Step 8: Add any Alternative Investments here. If you do not have any to add, select Next Step

  • Step 9: Add any Program Manager companies here. If you do not have any to add, select Next Step

  • Step 10: Verify all of your information is correct. It is recommended to print or screenshot this page for your records. Select Submit Enrollment.

You are now enabled to work with DST, which will allow you to link your institution of interest (e.g. Nationwide) to DST.

Once verified, please send the FAN Mail credentials to support@bridgeft.com so we can set up a daily download of the data files.

If required DST may request your Security Keyword which can be found here:

  • Login to FAN Mail > Select Update Registration > See Keyword Field (Near the bottom)

FAN Mail Contact information:

Telephone Number:

1-800-435-4112

Mailing Address:

SS&C Technologies, Inc.
1055 Broadway
Kansas City, Missouri 64105

E-Mail Address:

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