Account Aggregation

How to manage and view reporting on held-away accounts

Chelsea Flood avatar
Written by Chelsea Flood
Updated over a week ago

With our integration with Plaid, data can be aggregated from accounts held by your clients at external financial institutions. Examples of these include banks, brokerages, or 401k providers. Billing is not available for held-away accounts.

Start by navigating to the Held-away Accounts tab in the top bar of the clients page. You will be able to view and add held-away accounts from this page.

Adding an Account

Click the Add button in the upper right corner of the held-away accounts view to add an account.

This will pull up a Plaid window for you to link to your bank. Click Continue.

You'll see a number of financial institutions to choose from. Use the search tool at the top of this box to find the financial institution at which the held-away account is held.

Enter the username and password for the end user account you'll be adding. Logins may require MFA (multi-factor authentication) including challenge questions, responding to an email or text message, etc. Enter these details as prompted to continue.

Keep in mind this can be done from either the advisor's login or the client portal login, given the advisor has enabled this feature in Firm Settings. 

If there are more than one accounts listed (ie, checking, savings), select all of the accounts you'd like to have integrated. Once the accounts have been added you'll see them appear in the held-aways list view.

Once populated, you'll be prompted to a pop-up window giving you the option to add the account(s) to a household. You can select the household from the drop-down menu at the top of the window, and once selected hit Confirm.

For a further walk-through on this process, check out our adding held-away accounts video.

Viewing positions and transactions

Positions and transactions are securely and automatically pulled in from held-away accounts. View them by clicking the View Positions or View Transactions links under the details column of a held-away account.

Positions always list the most current available data and include things like symbol, name, market value, cost basis (if available from the financial institution) and an asset classification.

Transactions include things like dividend payments, deposits, withdrawals, buys, sells, etc.

Reporting on held-aways

Held-away assets are included in both web and printable reports under the household account summary. Held-away accounts are broken down by asset classification. Atlas is the only software that allows clients to add an unlimited number of held-away accounts in every pricing model for no additional cost.

As standard practice, aggregated accounts are not included in additional sub-reports or billing. The nature of aggregated accounts requires additional operational support to ensure data quality assurance. If you are interested in exploring these options please reach out to your account manager or email for further consultation. 

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